Our Network Solutions are typically requested by smaller or midsize businesses that do not have the resources to evaluate, design, order or manage network services. We work with business owners, purchasing department personnel, information technology staff and corporate financial management to implement a reliable, comprehensive and cost efficient telecommunications infrastructure.

We offer a complete portfolio of voice, data, and Internet services delivered via our consultative sales approach in the following logical stages:

Assessment | The consultative sales process begins with a cost analysis of existing services. This analysis summarizes communications expenses by service category and highlights potential cost savings. Substantial consideration is given to areas of improvement such as service integration, bill consolidation and customized bill format. The analysis may also identify billing rate disparities and other errors for which credits may be obtained.

Recommendation | After considering numerous alternatives, Vision recommends service providers that can deliver an appropriate solution for each client’s situation. Our recommendations are based upon a number of factors, including:

  •   Carrier network architecture and reliability;
  •   Competitive service pricing;
  •   Responsive customer service;
  •   Billing system capabilities.

Implementation | Vision prepares the appropriate enrollment paperwork and actively manages the service provider transition process. Our attention to detail during this phase is critical in meeting customer expectations and preventing billing issues moving forward.

Post Sale Support | Vision Consulting provides single-point-of-contact customer service for all account needs, including periodic bill reviews and general consultative assistance. Furthermore, we will interface with service providers on behalf of clients to resolve billing and technical matters.


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